An order confirmation email will be sent to your nominated email address after your order has been placed.
Our warehouse aims to dispatch every order within 2 business days. Once your order has been dispatched, you will receive your tracking details via email (which can take up to 24 hours to activate).
Australia Post Standard Shipping Timeframes (Business Days)
| State | Metro | Regional |
|---|---|---|
| NSW | 1-2 Days | 2-4 Days |
| VIC | 1-2 Days | 2-4 Days |
| QLD | 1-2 Days | 2-4 Days |
| WA | Up to 3 weeks ** | Up to 3 weeks ** |
| SA | 2-5 Days | 2-5 Days |
| NT | 2-5 Days | 2-5 Days |
| TAS | 3-7 Days | 3-7 Days |
| ACT | 1-2 Days | 2-4 Days |
** Update: Deliveries using Australia Post standing shipping to Western Australia are currently delayed due to severe weather conditions on the delivery network. For more information, please visit the Australia Post Disruptions & Updates page.
Note: If you have placed an order using Australia Post Express, please refer to the Australia Post Express Shipping website to view the delivery timeframes for your postcode.
New Zealand Post Standard Shipping Timeframes (Business Days)
| City | Metro | Regional |
|---|---|---|
| Auckland | 1-3 Days | 2-4 Days |
| Christchurch | 2-4 Days | 2-5 Days |
| Wellington | 2-4 Days | 2-5 Days |
| Hamilton | 2-4 Days | 2-5 Days |
| Other | 3-5 Days | 3-6 Days |
Outside of Australia and New Zealand, international orders may take up to 2-4 business weeks to arrive depending on your country of origin.
There may occasionally be external issues which can cause delays within the Australia Post & New Zealand Post delivery networks (e.g. extreme weather conditions). Please refer to the Australia Post or New Zealand Post websites for further information.